1. Choose "Internet Options..." from IE's Tools menu.
2. Locate the "Temporary Internet files" heading, click the "Delete Files" button, and choose "OK" when prompted.
3. Locate the "History" heading, click the "Clear History" button, and choose "OK" when prompted.
4. Click the OK button at the bottom of the Internet Options window.
5. Close and re-start your browser.

1. Choose "Internet Options..." from IE's Tools menu.
2. Click the "Delete Cookies" button, and choose "OK" when prompted.
3. Click the "Delete Files" button, and select to "Delete all offline content".
4. Click "OK" when prompted.
5. In the bottom right-hand corner of the Internet Options page, click the "Clear History" button, and choose "OK" when prompted.
6. Click the OK button at the bottom of the Internet Options window.
7. Close and re-start your browser.

1. Choose "Tools" from Firefox's main menu.
2. Select "Options" from the pulldown menu.
3. Click the "Privacy" tab on the left, and click the "Clear" button next to Cache.
4. Click the OK button at the bottom of the window.
5. Close and re-start your browser.